Privacy Policy
Agentative LLC
Effective Date: November 2, 2025
Overview
Agentative LLC ("Agentative", "we", "us", "our") is committed to protecting the confidentiality, integrity, and availability of information. This Privacy Policy applies to all systems that process, store, or transmit Agentative.ai data or customer data, including data from TikTok Shop, Shopify, and other integrated platforms.
Information We Collect
We collect only the minimum data necessary:
• User email addresses and profile information
• TikTok Shop and Shopify seller data
• Conversation history and analytics
• OAuth tokens (encrypted)
• API credentials (encrypted)
We do NOT collect speculative data or customer credit card information.
How We Use Your Data
• Provide AI automation services
• Enable platform integrations
• Maintain security and prevent fraud
• Comply with legal obligations
Data Security
• AES-256 encryption for sensitive data
• Multi-factor authentication (MFA)
• Row-level security policies
• TLS 1.2+ for all transmission
• Regular security auditsData Retention
• User accounts: 2 years after inactivity
• OAuth tokens: Immediate deletion upon revocation
• Conversation history: Until user deletion
• Audit logs: 90 days
• Billing records: 7 years (legal requirement)
• Backups: 30-day rotation
Your Rights
You have the right to:
• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Export your data
• Opt-out of data collection
Contact: privacy@agentative.ai
Third-Party Services
We integrate with TikTok Shop, Shopify, and other platforms. All third-party vendors must comply with data protection standards and maintain privacy agreements.
Data Breach Notification
In the event of a data breach, we will notify affected users within 24 hours and provide incident details and remediation steps.
Compliance
We comply with:
• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• SOC 2 standards
• Industry best practices
Contact Information
Email: privacy@agentative.ai
Data Protection Officer: dpo@agentative.ai
Security: security@agentative.ai